Privacy Notice
Last updated: 24 July 2026
What we collect
Your name, e-mail address, and mobile number (which you provide at sign-up), and the electric-service account numbers you link. Bills, payments, and usage shown in the portal come from PANELCO III's billing system for accounts you have verified.
Why we collect it
To verify you are the member (or an authorized member of the household) on a service account, show your bills and payments, and contact you about your account. Legal basis: your consent and PANELCO III's legitimate interest in serving its member-consumers, under the Data Privacy Act of 2012 (RA 10173).
Cookies
The portal uses only strictly-necessary cookies: an encrypted sign-in session from our authentication provider (Supabase). We do not use advertising or analytics cookies, and we do not sell or share your data with third parties for marketing.
Where your data lives
Portal data is stored with Supabase (hosted in Mumbai, India, on AWS) over encrypted connections. Billing records remain in PANELCO III's internal systems in the Philippines; the portal keeps a read-only copy of your account's bills and payments.
How long we keep it
Your profile and account links persist while your portal account is active. Claim-attempt audit logs are retained for security review. You may unlink an account at any time from the Account screen.
Your rights
Under RA 10173 you may access, correct, or ask us to delete your personal data, and you may withdraw consent. Visit any PANELCO III office or write to the contact below.
Contact
PANELCO III — Pangasinan III Electric Cooperative, Inc. Reach the cooperative's Data Protection Officer through any PANELCO III area office, or through the official contact channels posted at panelco3.online.